Fines and infringement notices — what to do when you receive one
A step-by-step guide to your four options when you receive an Australian infringement notice for parking, speed/red-light cameras, or fare evasion on public transport — pay, payment plan, internal review, or court election — plus the consequences of not paying.
What is an infringement notice?
In Australia, an infringement notice (called a penalty notice or expiation notice in some states) is an on-the-spot or mailed fine system where paying a set amount finalises the matter without going to court. Who issues the notice depends on the type of offence: parking offences are mostly issued by local councils, speeding and red-light offences by state police and camera enforcement bodies, public transport fare evasion by each transport authority's officers, and pedestrian offences such as jaywalking by police. After issue, payment, lookup and disputes are handled by each state's management agency — notably Revenue NSW in NSW, Fines Victoria in Victoria, and SPER (State Penalties Enforcement Registry) for unpaid fines in Queensland. Amounts and detailed procedures vary by state and year, so always rely on the agency named on your notice and its official portal.
Fines and demerit points are separate tracks
For traffic offences, the fine (money) and demerit points (penalty points on your licence) are handled on separate tracks. Even after you pay the fine, the demerit points remain on your licence record, and exceeding the threshold can lead to licence suspension. How demerit points apply to holders of overseas or provisional licences differs by state, so official confirmation from your state's transport authority is needed. Specific point values and suspension thresholds also vary by state and year, so this guide does not state them definitively.
How to respond — four options
The notice sets out the offence, the amount, the due date, and the response options available to you. The key point is to respond with one of the four options before the deadline. Whichever you choose, following the official process is safe — doing nothing and ignoring the notice is the only choice that reliably makes things worse.
The four options in detail
(1) Pay by the due date — the simplest way to accept the offence and finalise the matter. Pay using the methods listed on the notice, such as online, phone or BPAY. (2) Payment plan (instalments) — a scheme for people who cannot pay in one go, such as those on low incomes or Centrelink payments; always apply first rather than leaving the fine unpaid. (3) Internal review — apply to the issuing agency when there are mitigating circumstances such as a medical emergency, obscured or unclear signage, or an obvious error on the notice. If you have a clean record, a one-off caution may be issued in some cases. (4) Court election — the option to contest the matter before a magistrate; the fine may be reduced, but there is a risk it ends up larger than the original infringement, with court costs on top, so decide carefully.
- Check the due date and add it to your calendar and reminders immediately
What to check and prepare as soon as you receive it
When you receive a notice, before reacting emotionally, the important first step is to verify the facts on the document and secure evidence. Conditions at the scene (signage, roadworks, etc.) change over time and evidence becomes harder to collect, so act as quickly as possible.
- The notice number (infringement/penalty number), issuing agency, and payment due date
- Whether the date, time, location and number plate on the notice match what actually happened
- Evidence such as photos of the signage and parking situation at the scene, parking/transport card receipts, and medical records
Guidance by offence type
Who issues the notice, where to lodge a dispute, and whether demerit points are involved all depend on the type of offence. Start by identifying which type your notice is.
Mostly issued by local councils. If the signage was obscured or unclear, take photos immediately — they can be used in a review. Note that invoices from private car parks, such as shopping centres, are private claims that are different in nature from government infringement notices, so handle them separately.
Because much enforcement is by fixed and mobile cameras, the notice is sent to the vehicle's registered owner. If someone else was driving, a driver nomination within the deadline is a legal obligation, and demerit points may be imposed along with the fine. Specific points and amounts vary by state, so check the official portal.
Issued by each state transport authority's authorised officers for offences such as not holding a valid ticket or transport card, or misusing concession fares. If you have card balance or tap records from the time, you can retrieve them and use them as review evidence.
Offences such as jaywalking or not wearing a bicycle helmet are mostly issued on the spot by police. Even if the amount looks relatively small, the same escalation process applies if unpaid, so respond by the same principles.
Step-by-step response tips
Practical tips to reduce mistakes when actually responding.
- When you move house, update your licence and vehicle registration address immediately. Not receiving the notice is generally not accepted as an excuse.
- Lodge your review properly in one go, with your grounds and evidence prepared. Repeated applications without grounds only waste time.
- If you cannot afford to pay, ask about a payment plan first, before the due date. It is always better than leaving it.
Warnings and common mistakes
These are the most common and costly mistakes. The core message is simple — ignoring the notice is the worst option.
- Ignoring the notice — it escalates step by step: added fees, then licence and vehicle registration (rego) suspension, then enforcement such as seizure of property.
- Not nominating when someone else was driving — the registered owner is left with the fine and demerit points, and company vehicles attract a substantially increased fine. A false nomination is itself an offence.
Useful official links
- Revenue NSW — Fines and fees(opens in a new window)
Official NSW portal for looking up, paying, setting up instalments and requesting a review of fines (Revenue NSW)
- Fines Victoria(opens in a new window)
Victoria's fines management agency — look up, pay and dispute fines (Fines Victoria)
- SPER — Queensland Revenue Office(opens in a new window)
Queensland's unpaid fines collection agency SPER — payment plans and enforcement information (Queensland Revenue Office)