Changing Your Address in Australia — A Guide to Notifying Each Organisation
How to check the conditions for sending your address to linked services through myGov, and the separate update processes for your driver licence, vehicle registration, electoral roll, visa, bank, telco and insurance after moving in Australia.
When you move in Australia, you need to tell your new address to the various government, financial and everyday-service organisations you deal with. Changing it in one place does not update it everywhere; in many cases each organisation must be updated separately. If you don't update your address, you may miss important mail such as tax, medical, visa or fine notices and be disadvantaged as a result. For some linked services, you can choose to send your new address through myGov when the sending conditions are met. Use a checklist to confirm each service’s update status and the other organisations’ separate processes.
Sending through myGov and updating separately
For supported services linked to myGov, such as Medicare, Centrelink and the ATO, you can choose which services receive your new address when the sending conditions are met. Linking alone does not automatically update them all, so check the update status with each service. Check each organisation's separate address update process for your driver licence, vehicle registration, electoral roll, visa, bank, telco, insurance and utilities. Distinguishing 'sending through myGov' from 'individual updates' helps you miss fewer places.
Send your new address to linked services through myGov
After changing your address in myGov, choose which linked services to send it to. You can send the update if you have linked the ATO, Centrelink or Medicare, your home and postal addresses are both Australian addresses, and the date of your update is today or in the past. The changes may not appear straight away, so check the update status with each service. If the sending conditions are not met or a service is not listed, follow that organisation's address update guidance. Private services such as banks and telcos can usually be updated in the 'My details' menu of their app or website.
Check what to prepare before you start
Prepare the information needed for identity verification and account linking, and check the conditions for sending your address.
Your myGov login details and a check of your linked agencies (if not linked, have your CRN and linking code ready)
Your new residential address, postal address, and move-in (moving) date
Your driver licence number and vehicle registration number; if you are a visa holder, your visa and passport details
Check which services can receive your new address through myGov and the sending conditions. For your driver licence, vehicle registration, electoral roll and visa, check the relevant organisation’s update process separately, outside of myGov.
Who needs to notify, and by when
Address update obligations and deadlines depend on the organisation and your circumstances. For your driver licence, vehicle registration and electoral roll, check the relevant organisation’s official guidance. For your visa, check Home Affairs guidance and your own visa conditions. Prioritise items with deadlines that apply to you.
Driver licence and vehicle registration: many states require notification within about 14 days (check your state road authority for the exact deadline)
Visa holders: check Home Affairs contact details guidance and your own visa conditions for notification obligations and deadlines
Electoral roll: citizens who are eligible to vote are obliged to update their details with the AEC when they move
Deadlines and requirements vary by state and visa type and can change. This guide is for reference only; always confirm with the relevant agency's official guidance.
The 4 places you must tell your address
Out of the many organisations, we've singled out the 4 key places that are both easy to overlook and important. Taking care of just these four prevents most serious problems.
myGov linked services
Supported linked services such as Medicare, Centrelink and the ATO. Check the sending conditions in myGov and choose which services to send your new address to. Check the update status with each service too.
You may miss important mail such as tax, medical, visa or fine notices. Check each organisation’s official guidance for address notification obligations and deadlines, and check your own visa conditions for visa-related requirements.
Does one update on myGov cover everything?▾
No. In myGov, you must choose whether to send your new address to linked services that meet the sending conditions. Check the update status with each service, and check the separate processes for your driver licence, vehicle registration, electoral roll, visa, bank, telco, insurance and utilities.
How many days do I have to change my driver licence address?▾
Many states require you to notify within about 14 days of moving, but the exact deadline and method vary by state. Check the latest deadline on the official website of your state's road authority (for example, Service NSW in NSW, VicRoads in VIC).
Do temporary (student/working holiday) visa holders also need to notify their address?▾
Follow the Department of Home Affairs' official contact details guidance to update your address. Check your own visa conditions for any notification obligations and deadlines.
Do I also need to update the electoral roll (AEC) myself?▾
If you are an Australian citizen who is eligible to vote, you are obliged to update your enrolled address with the AEC when you move. Temporary and permanent residents who are not citizens are not required to enrol, so this does not apply to them.
Is mail redirection really necessary?▾
It is not mandatory, but it helps you avoid missing mail from places where you haven't yet changed your address. It is a paid Australia Post service that forwards mail sent to your old address to your new one for a set period.
In what order should I handle things after moving?▾
You can reduce the chance of missing something by working through this order: (1) myGov (supported linked services), (2) driver licence and vehicle registration, (3) electoral roll (if applicable), (4) visa (if applicable), (5) bank, telco, insurance and utilities, and (6) mail redirection if needed.